MBAssist for
Tech Directors
Fewer tickets and tighter control means more time for more essential IT work
MBAssist turns your district’s policy documents, handbooks, and guides into a secure, searchable knowledge base that answers questions in seconds.
MBAssist runs quietly in the background, powered by district resources and giving staff the information they’re looking for without pinging your inbox or spiking your ticket queue.
What you’re up against
Repetitive questions that eat up valuable IT time
Confusion about where to find forms, policies, or guides
Staff relying on outdated PDFs or passing around conflicting answers
AI tools that hallucinate, pull from the internet, or expose private info
Tools that sound great but require weeks of setup or training
What MBAssist Solves
Closed AI environment:
MBAssist only responds with answers from the documents you upload.
Instant access:
“How do I report a Chromebook issue?” “What’s our device policy?” Staff get immediate, accurate answers with page numbers and citations for continued research if they need it.
No new systems to manage:
Upload docs from Google Drive, OneDrive, or your desktop. Nothing custom or complicated.
Role-based control:
Create knowledge bases by department or building, and control who sees what.
Admin insight:
View unanswered questions, update files anytime, and track usage across the district.
Designed for Your Stack
MBAssist is a support system for your support system. By reducing repetitive tickets, it frees your team to focus on high-impact work, projects, and innovation. And when somebody does need to submit a request, they come prepared because they’ve already seen the policy, the procedure, or the page.
- Integrates with your existing file storage (Google Drive, OneDrive)
- Works in any browser, on any device
- No app install required
- Fast to deploy and easy to update
- Secure invite-only access for staff
“MBAssist didn’t just cut tickets, it had us checking to make sure sure people were still online.”
– You in a month, probably